Data Protection

Statement on the Collection of Personal Data

This Statement on the Collection of Personal Data ("PICS") informs you, in accordance with applicable data protection regulations:

• For what purposes your personal data collected by us will be used, once it has been collected in connection with your use of this website ("Website") or your purchase of products sold through this Website ("Products");
• To whom your personal data may be disclosed; and
• Who you can contact with requests to view or correct your data.

We may revise this PICS by updating this page. We encourage you to visit this page periodically to stay informed of any changes.

1. User Data

1.1 "We," "us," and "our" refer to the data user.

2. Data Subjects

This PICS applies to the personal data of ("you" or "your"):

(a) Visitors: people who visit our website

(b) Users: people who purchase, request, or receive products

(c) Contacts: people who contact us through our website, by email, or by other means

3. What We Collect

3.1 We may collect, store, process, transfer, and use the following types of personal data:

(a) From visitors: IP address or other unique device identifiers *

(b) From users:

• Username *
• Account password
• First name *
• Email address *
• Billing address *
• Delivery address *
• Payment information *
• Phone number

(c) From contacts:

• First name *
• Email address *
• Any other personal data you choose to provide to us

Indicates mandatory personal data

3.2 If you do not provide us with mandatory personal information, we may not be able to provide you with access to our website, supply you with our products, or respond to your communications with us.

4. Purpose and Use

4.1 We may collect, store, process, transmit, and use your personal data for the following purposes:

(a) Providing our products, for example:

• Managing and processing your orders
• Creating and updating your account
• Processing and facilitating billing and payments

(b) Monitoring and analysing website usage and compiling statistics

(c) Personalising your website experience

(d) Improving our website and products

(e) Research and development, including machine learning

(f) Customer service and support

(g) Non-marketing communications such as order confirmations

(h) Technical purposes and project management

(i) Maintaining website security and integrity

(j) Fraud prevention

(k) Legal or regulatory requirements

(l) Direct marketing, with your consent

(m) Other related purposes

4.2 Personal data will not be used for other purposes unless:

(a) you have explicitly consented;

(b) the new purpose is directly related to the original purpose; or

(c) an exception applies under applicable law.

5. Recipients

5.1 We may disclose your personal data to:

(a) our employees and officers

(b) our subsidiaries and their employees and officers

(c) Shopify Inc. and affiliated IT service providers

(d) PayPal and other payment processors

(e) suppliers, for the purposes of shipping products

(f) other service providers, including:

• Administrative service providers
• IT and software providers
• Data analysis providers
• Data entry and processing providers
• Cloud service providers
• Credit reference agencies

(g) our insurers and banks

(h) legal, financial, and accounting advisors

(i) regulatory, law enforcement, or fraud prevention agencies

(j) business partners in mergers, acquisitions, or restructurings

5.2 If you use payment processors, you are subject to their own policies.

5.3 We ensure confidentiality through contractual clauses.

5.4 Any further disclosure requires your prior consent.

6. Cookies

6.1 Our Cookie Policy forms part of our Privacy Policy.

6.2 Cookies help websites function efficiently and remember your preferences.

6.3 We use cookies to:

• Store technical data required for website functionality
• Save your settings and preferences
• Analyse website navigation
• Track behaviour relating to content and product preferences

6.4 We use:

• Session cookies
• Persistent cookies

6.5 Cookie types include:

• Necessary cookies
• Functional cookies
• Performance cookies

6.6 Third-party cookies are listed in our Cookie Policy.

6.7 By continuing to use our website without disabling cookies, you consent to their use.

6.8 You can disable cookies at any time through your browser settings.

6.9 Cookies are stored only for the duration for which they are intended to be used.

7. Retention

7.1 We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected.

7.2 Once the retention period has expired, the data will be securely destroyed, unless otherwise required by law.

8. Access and Correction

8.1 Under the GDPR, you have the right to:

(a) request a copy of your personal data, unless you are exempt from data protection legislation; and

(b) request the correction of any inaccurate data.

We may decline requests for corrections under certain conditions.

8.2 To request access to or correction of your personal data, please contact us directly.

8.3 We may charge a reasonable fee for processing these requests.

9. Direct Marketing

9.1 We may use the personal information we collect about you to market our products directly to you.

9.2 The types of personal data we may use for direct marketing purposes include:

• Your full name
• Your email address

You have the right to object to the use of your personal data for direct marketing purposes. If you do not object, we will assume that you consent to the use of the above-mentioned data for these purposes. If you wish to object to the use of certain types of data for direct marketing, please let us know accordingly.

9.3 The direct marketing activities we may carry out using your personal data include:

• Sending you information and promotional material about our products, similar products you have already purchased, discounts, special offers, and other relevant news
• Providing updates about our website or products
• Sending festive or seasonal greetings

You may opt out of these direct marketing activities at any time by notifying us accordingly.

9.4 Unless you expressly consent, we will not use your personal data for the direct marketing activities described above.

9.5 Where we obtain your consent, we may share your personal information with third parties (as referred to in Section 5.1) for direct marketing purposes.

9.6 You may withdraw your consent, or ask us to stop using your personal data for direct marketing purposes, at any time by sending us an email or by replying to any marketing email with "Unsubscribe" in the subject line.